Information Security Management for Trust and Safety

What We Protect Is More Than Just Information

Information entrusted to us by our customers.
Important information shared with our business partners. Systems that support our day-to-day operations.
At VISION, we believe that protecting these assets means protecting the people behind them.
By handling every piece of information responsibly and maintaining a secure environment where customers can use our services with confidence, we continue to build trust with society.

Information Leaks Can Start with a Small Mistake

  • Almost Sending an Email to the Wrong Recipient
  • Almost Open a Suspicious Email
  • Almost Leave Your PC Unlocked While Away from Your Desk
  • Feel Tempted to Reuse the Same Password

Even a small mistake can put valuable information at risk...

With these everyday risks in mind, we take a comprehensive, organization-wide approach to information security.

Security That Doesn’t Rely on Just One Person’s Vigilance

Information security cannot be maintained through individual vigilance alone.
We protect information across the entire organization by combining three key elements: people, systems, and technology & operations.

Protecting Information Through Three Key Elements

  • People

    Going Beyond Simply “Knowing”

    We conduct company-wide security tests every three months. The tests are repeated until everyone achieves a perfect score, ensuring that security knowledge is thoroughly understood and retained.

  • Systems

    Continuous Protection Through Rules and Regular Reviews

    We regularly assess risks and review our rules and security measures.
    Rather than waiting for problems to occur, we continuously work to prevent risks and make improvements across the entire organization.

  • Technology & Operations

    Maintaining a Secure and Reliable Environment

    We monitor system operations and take preventive measures to minimize disruptions caused by system issues or cyberattacks.
    We also perform regular data backups to ensure business continuity in the event of an emergency.

    • Ensure that only authorized personnel can access information
    • Monitor systems for any unusual activity
    • Back up data regularly to prepare for unexpected events

Security Is About More Than Just Prevention

No matter how many security measures we put in place, risks can never be completely eliminated.
That is why we focus not only on prevention, but also on detecting issues early, minimizing their impact, recovering quickly, and applying what we learn to strengthen future security measures.

  • Prevent
  • Detect Early
  • Respond Quickly
  • Recover
  • Learn and Improve

Protecting Information in Accordance with International Standards.

ISO/IEC 27001

We obtained ISO/IEC 27001 certification—the international standard for Information Security Management Systems (ISMS)—in fiscal 2016.
Our current scope of certification covers GLOBAL WiFi, NINJA WiFi, WiFi-rental.com, and World eSIM. We continuously work to maintain and improve our information security management practices.
Through ongoing employee training, risk assessments, security measures, and regular reviews, we strive to provide a secure environment where customers can use our services with confidence.

*Certification scope as of September 2026. The scope is subject to change or expansion.
*ISO/IEC 27001 is an international standard for Information Security Management Systems.

ISMS certification / ANAB / bsi / ISMS-AC

Protecting Information Means Protecting What Matters

When information is compromised, data is not the only thing at stake.
It can also affect our customers’ peace of mind, the trust we have built with our business partners, a secure working environment for our employees, and our credibility as a company.
That is why we consider information security an essential foundation that supports our business activities.

Four things protected by safeguarding information: corporate trust, employee confidence, trust with business partners, and customer confidence

Every Step We Take Builds Trust with Society.

Security You Can Count On—Today and in the Future.

The risks surrounding information security will continue to evolve.
That is why we never consider our current security measures to be the final answer.
We continue to raise awareness among our employees, review our systems, and strengthen our technology and operations.
We will continue to maintain a secure environment where our customers can use our services with confidence.